Privacy statement

Zen Clinics, located at Alpen Rondweg 102A, 1186 EA Amstelveen, is responsible for processing personal data as set out in this privacy statement.

Contact details:

https://zenclinics.nl

Alpen Rondweg 102A, 1186 EA Amstelveen

020 261 1578

Personal data that we process

Zen Clinics processes your personal data because you use our services and/or because you provide this information to us yourself. Below is an overview of the personal data that we process:

- First and last name

- Gender- Date of Birth

- Address details

- Phone number

- Email address

- IP address

- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by phone

- Location information

- Information about your activities on our website

- Data about your surfing behavior across different websites (for example because this company is part of an advertising network)

- Internet browser and device type- Bank account number

Special and/or sensitive personal data that we process

Zen Clinics processes the following special and/or sensitive personal data about you:

- health

- Biometric data

- Data from persons under 16 years Our website and/or service does not intend to collect information about website visitors who are under 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us at info@zenclinics.nl and we will delete this information.

- Genetic data

For what purpose and on what basis do we process personal data

Zen Clinics processes your personal data for the following purposes:

- Handling your payment

- Sending our newsletter and/or advertising brochure

- To be able to call or email you if this is necessary to perform our services

- Informing you about changes to our services and products

- To deliver goods and services to you

- Zen Clinics analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

- Zen Clinics tracks your surfing behavior across various websites with which we tailor our products and services to your needs.

- Zen Clinics also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision making

Zen Clinics #responsibility makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a ZenClinics employee). Zen Clinics uses the following computer programs or systems: #use_explanation

How long we keep personal data

Zen Clinics does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: #retention_period

Sharing personal data with third parties

Zen Clinics shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Zen Clinics remains responsible for these processing operations. In addition, Zen Clinics provides your personal data to other third parties. We only do this with your explicit consent. [add a table here with: the category to which the third party belongs, name and jurisdiction, purpose and what information.]

Cookies, or similar techniques, that we use

Zen Clinics uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Zen Clinics uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These include, for example, advertisers and/or social media companies. Below is an overview: [For example: Cookie: Google Analytics Name: _utma Function: Analytical cookie that measures website visits Retention period: 2 years]

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Zen Clinics and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@zenclinics.nl. To ensure that the request for inspection has been made by you, we ask you to send a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and social security number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Zen Clinics would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Zen Clinics takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@zenclinics.nl